Just connect your Twilio account with lemtalk
Typing the same messages on your phone over and over again can be exhausting and time consuming
With lemtalk, receive and answer all of your customer support SMS messages directly from your Slack channel
Collaborate with your teammates on providing excellent customer support
Receive all of your customer support tickets (whether they came through SMS, Live Chat, Email or Social Media) directly into one Slack channel.
Answer your tickets the same way as when you're typing your message to your coworkers
Seriously, we aren't like every other Slack helpdesk integration. We're actually built for Slack. In other words, lemtalk can't work if you're not using Slack on a daily basis. Because of this, our app is running smoothly and it's super easy to use.
We love all kind of small and medium businesses. Our speciality is helping small and medium businesses to convert more leads and improve customer support- and lemtalk is built just for you!
The best thing when you're using the helpdesk software that's built for Slack is that you don't need to have hundreds of tabs and to navigate through different products all-the-time.
You can simply download Slack's mobile app, and whether you're on the beach, on the train or on the Mt. Everest, you can answer your support requests on-the-go.
We know it sounds like bragging, but we like making new friends and relationships. We like drinking coffee, improving website conversions, answering to the support requests and making our customers successful with our product!
“We have tried every Slack live chat tool that we've been able to come across, and lemtalk is by far the best.”
"We wanted to let our customers feel that they had our support and attention. We also wanted to close the sale in the peak moment of interest. We identified lemtalk, and decided to deploy it when we realized it was so well integrated with Slack."
"Lemtalk is embedded in our product. We have used lemtalk’s API to feed important customer’s information into Slack. So when a customer puts through a request, we immediately see what’s going on.”